This was our second purchase with Melissa and we were again very pleased. She is laid back and explains things in a way that makes sense. She walks you through the various processes and, while she gives advice, she gives you space to make an educated decision. Our timeline was rushed due to life circumstances and she helped us prioritize what we really wanted in a home that would meet our needs. She got us in to see our new home hours after it went on the market and we couldn't be happier for her quick responsiveness; she helped us put our offer together quickly. We recommend her highly!